If you are unhappy with items purchased from www.pcrai.ro and want to give up buying and default to get your money back, you can apply for the procedure return products within 10 days, according to the provisions of Government Ordinance no.130 / 2000 on consumer protection in the conclusion and execution of distance contracts.
Within the 10 days stipulated for the exercise of this right shall begin:
a) product, from the receipt by the consumer;
b) for services, from the day of conclusion;
Distant contract means the contract for the supply of goods or services concluded between a supplier and a consumer under a system organized by the trader who uses exclusively, before and at the conclusion of this contract, one or more techniques distance communication.
Right of return within 10 business days is only for customers who have purchased products online from the website www.pcrai.ro
The customer has the right to cancel the distance contract within 10 days without penalty and without giving any reason.
According to Ordinance no. 130/2000 consumer is liable for the costs incurred to return products trader.
Right cessation buying not apply to legal persons.
Reimbursement must be made within 30 days from the date of denunciation by the consumer.
According to the Ordinance no. 130/2000, the consumer can not cancel these types of contracts, unless the parties (consumers and traders) have agreed otherwise:
a) contracts for the supply of services whose execution has begun, with the consumer's agreement, before the expiry of 10 working days;
b) contracts for the supply of goods or services whose price depends on fluctuations in the financial market which can not be controlled by the trader;
c) contracts for the supply of goods made to the consumer's specifications or clearly personalized, as well as those which, by their nature, can not be returned or are liable to deteriorate or expire rapidly;
d) contracts for the supply of audio or video recordings or computer software, if these recordings or computer software were unsealed by the consumer;
e) contracts for the supply of newspapers, periodicals, journals shop;
f) contracts for gaming and lottery services;
For any doubt or product returns please contact us by email or at one of the telephone numbers displayed on www.pcrai.ro